CITEC’s cloud offerings encompass mainframe, server, storage and data protection solutions for a variety of organisational needs.

Our infrastructure services help overcome the functional, resourcing and financial limitations of owning traditional ICT hardware, and allows you to manage your data anytime, anywhere.

  • On demand
  • Quick to deploy
  • Only pay for what you use
  • Self service
  • Secure and reliable data centres
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QG Cloud

QG Cloud enables you to expand and contract your IT infrastructure on demand, eliminating the need to purchase excess capacity and effectively reducing both operating costs and capital expenditure. Our secure hosted QG Cloud platform delivers compute capacity, data storage and network capabilities that have been specifically designed for the broad requirements of government, whilst our self-service web interface ensures that agencies are able to exert a high degree of control over their cloud services.

Available in three delivery options, QG Cloud resides in managed data centres, ensuring high availability, low latency, rigid security, perpetual data-sovereignty and Brisbane-based cloud specialist support.

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QCloud On Demand

With QCloud OnDemand you only pay for the resources you use. Based on a Pay-as-you-go (PAYG) utility service model, OnDemand only charges for powered-on Virtual Machines (VMs) on an hourly basis (billed monthly), enabling you to expand or contract your technology infrastructure and costs to meet ongoing and transient business needs.

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QCloud Committed

If your technology requirements are more predictable, QCloud Committed provides you with vCU resources billed at a monthly fixed cost based on resources committed. QCloud Committed offers predictable performance by reserving compute resources for client use and is suitable for production, test and development environments.

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QCloud Dedicated

QCloud Dedicated allows you to run a private cloud on dedicated blade server hardware – ideal for organisations with mission-critical applications, stringent uptime demands and strict data security requirements. QCloud Dedicated allows rapid deployment of individual virtual servers, coupled with essential support services, including data storage, backup, recovery, data centre networks and service support. Self-service and configuration capabilities provide a high degree of control, delivering the flexibility to manage and optimise resource usage, environment availability and resiliency.

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Data Storage

QCloud offers durable and highly available data storage. Unlike other cloud providers, QCloud does not meter or charge for Input/Output (I/O) which gives you peace of mind and control over your storage service costs. QCloud’s storage is based on enterprise level hardware and software, backed by 24/7 support agreements with all vendors.

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Block File and Object
A single tier (fast), all flash block storage solution on full native NVMe-accelerated storage arrays.

Its fast IO characteristics make block storage ideal for low latency and performance-critical workloads.

Block storage is the most commonly used storage type for most applications and is accessed via Storage Area Network (SAN) environments.

A tier of storage that is used for file and object data.

File storage stores and retrieves files using file-based access protocols. This type of storage manages data using a hierarchical system to organise files in directories and sub-directories. It is well suited for infrequently accessed data such as file shares, archival files and in some instances can be used as data protection targets.

Object-based storage manages data as objects. It bundles the data, along with customisable metadata tags and a unique identifier together. This type of storage is good for data that needs to scale up to petabytes and beyond such as unstructured data, storage for backup files, database dumps etc.


CITEC manages IBM Mainframe environments on behalf of our clients. The IBM Mainframe is a large-scale server consolidation system that handles heavy workloads, it can consolidate diverse workloads at high levels of system utilisation without impacting performance. With decades of in-house expertise, CITEC is well positioned to support clients who utilise this widely-used operating system designed to deliver a stable, secure and highly available environment. The system supports virtualisation, workload management and very large I/O throughput whilst ensuring the key requirements of resiliency, scalability and speed are achieved.

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Server Management

CITEC can help take the pressure off your IT department by providing 24/7 support, monitoring and management of server infrastructure housed in both our state of the art data centre and the cloud. Our management experts can simplify server maintenance and provide you with a fully supported solution to suit the demands of your business.

The operating systems available include:

Microsoft Windows
Linux (Redhat Enterprise Linux)
Oracle Solaris

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Let our team of expert administrators manage, monitor, support and maintain your Oracle or SQL databases. CITEC has the capability to manage all aspects of setup and maintenance for your application database and provide customised levels of support and backup to ensure peak performance. Our database services fully manage all aspects of your database setup and maintenance, whilst you retain your own application database administrators to support your own data level tasks, such as data migration.

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Data Protection

Data Protection (backup) provides full data recovery support and management of secure off-site data protection and offers connectivity on a wide range of platforms.

Our Data Protection service gives you access to a dedicated team of storage management professionals who can provide storage management advice and consultative services.

Data Protection safeguards your information, preserving it in case of data corruption or equipment failure.

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